Frequently Asked Questions

​Yes, we do. This is available through safe, confidential online video-conferencing programs such as Zoom or Theranest. Let your therapist know ahead of time and they will simply send you a link or sign-in code prior to your session. Online therapy is available on a regular basis or just every once in a while when you cannot make it into RelationshipStore. It’s up to you!

The duration of therapy can vary, achieving results may happen in just a few sessions or may require sustained sessions over a lengthy period of time. This will depend upon factors including your individual challenge and circumstances, commitment and the outcome you are looking to reach.

At RelationshipStore, we provide a safe environment for self-expression and validation while also offering efficient problem-solving. During the initial assessment on your first visit, we will provide feedback, develop a plan of action, and can estimate the number of sessions required to achieve your goals.

RelationshipStore is in-network with the following insurance companies:

-Blue Cross Blue Shield (multiple plans)

-United Health Care

-Omni

-Humana

-Aetna

-Cigna

-Compsych

If you are paying out of pocket, we do offer a sliding scale for those without insurance and in need of assistance. 

As professional counselors, we have found that many relationship issues stem from common misunderstandings. Often, couples mistakenly believe they are arguing about the same topic when there are actually communication breakdowns, triggers, and blindspots that lead to confusion, misinterpretation, and escalating conflicts.

Our role as experienced counselors is to identify these miscommunications, provide a fresh perspective, and equip you with tools to improve your communication and achieve more positive outcomes in your relationship.

While we cannot guarantee a specific solution, it is common for one partner to be hesitant about counseling due to preconceived negative ideas or fears.

It may help to assure your partner that our focus is not about assigning blame or determining who is right or wrong. Our approach focuses on understanding the dynamics of your relationship and working on thoughts, behaviors, and patterns that contribute to both positive and negative outcomes. This process fosters healing, connection, and harmony without unnecessary shame or blame.

To encourage your partner's participation, you can try relating counseling to something they can understand, like attending a work training where even a single valuable takeaway can make a difference.

Emphasize that your intention is solely to improve your relationship, and kindly request their open-mindedness for just one session.

We understand it might be challenging to convince them initially, but once they experience the value of that first meeting, they often choose to continue their journey with us.